Dr. Bobek was recommended to me, as a very talented and skilled surgeon, by dentists that I know. Upon meeting him, I did find him to be very knowledgeable, but more importantly, I felt that he did an excellent job of educating me and explaining his diagnosis and proposed treatment. On a personal level, I found him to be a very personable and a genuinely nice person.
As for his support staff, a couple of things impressed me. When I first contacted the office, I was devastated by the fact that the earliest they could see me was in about 3 months. But, they offered to put me on a short list and assured me me that they would contact me as soon as a spot became available. And as promised, they called me about 2 months before my scheduled appointment, and got me in.
The second thing was that prior to my appointment, I dropped off a flash drive, with medical imagings and other digital files, and asked them to include them as part of my patient record. When I was at the appointment, I noticed that they had downloaded the files, which made my appointment with the doctor efficient and effective. In person, I found every staff to be very friendly and helpful.
Thus, it’s been a seamless experience for me. Before my visit, I had been kind of down and overwhelmed by what a jaw surgery would involve. But I left the office feeling much better about what lies ahead of me.
