If you’re considering jaw surgery (orthognathic surgery), your first consultation is an important step in your treatment journey. At Seattle Jaw Surgery, we want you to feel informed and comfortable throughout the entire process. Here’s what you can expect when you arrive for your initial consultation.
Scheduling Your Consultation
Whether you’ve been referred by your dentist or orthodontist, or you’re reaching out to us directly, our team is here to help you get started. Once you contact our office or we receive your referral, we’ll schedule your initial consultation at a time that works for you. We’ll also send you our New Patient Packet with important information about your upcoming appointment and request any recent records from your referring provider. Our consultation includes a complimentary Cone Beam CT Scan.
Before You Arrive: Complete Your Online Registration
To help make your check-in process quick and seamless, please complete your online registration form before your appointment.
You can access the registration form in two ways:
- Via text message – You’ll receive a text with a direct link to the form on your phone
- Through our website – You can find the registration form on our website form
Completing this form ahead of time saves you time in the waiting room and allows our team to prepare for your visit. The form will ask for your personal information, medical history, insurance details, and other important information we’ll need for your consultation.
What To Bring To Your Appointment
Even if you’ve completed the online registration, please remember to bring:
- Your photo ID
- Insurance cards (both dental and medical)
- History of any previous surgeries
- Any questions or concerns you’d like to discuss
- Copies of related chart notes or imaging
When You Arrive: The Check-In Process
When you arrive at our office, our front desk team will greet you and guide you through a few important steps:
Verifying Your Information
We’ll verify your ID and insurance cards, scanning these documents into our system. We’ll confirm that all information in our records is correct.
Reviewing Your Forms
If you completed the online registration, we’ll just verify that we have everything we need. If you haven’t had a chance to complete it yet, we can help you finish the paperwork in our office.
Financial Discussion
Any payments due will be collected by our team before your consultation. We are out of network with medical insurance plans and encourage you to contact your insurance carrier to verify out of network coverage. If your insurance plan has out of network benefits, we will collect $253 (50% of the consultation fee) at time of service. If you have no out-of-network benefits you will become a cash pay patient and we will collect the consultation fee of $506 at time of service. We have a dedicated billing team that helps advocate for our patients to get claims paid and we navigate the billing process on your behalf.
Meeting with Our Dental Assistant
Once you’re checked in, one of our dental assistants will bring you back to the consultation room. Before the surgeon joins you, the dental assistant will:
- Review your medical history with you to ensure we have accurate and complete information
- Take clinical photographs and/ or imaging if applicable to your case
These photos are an important part of your records and help with treatment planning. The dental assistant will make sure you’re comfortable and prepared before Dr. Bobek arrives.
During Your Consultation With The Surgeon
During this time, Dr. Bobek will:
- Review your medical and dental history
- Discuss your concerns and treatment goals
- Perform a thorough clinical examination
- Review any imaging or records you’ve provided
- Explain potential treatment options
- Discuss the surgical process, timeline, and what to expect
This is your opportunity to ask questions and get a clear understanding of your treatment path. We encourage you to bring a list of questions or concerns you’d like to address.
After Your Consultation: Meeting Our Treatment/ Billing Coordinator
Immediately following your consultation with Dr. Bobek, you’ll meet with our Treatment Coordinator. At Seattle Jaw Surgery, we value patient access to care and price transparency, and our goal is to help you feel supported in every aspect of your care, including navigating through financial planning.
During this meeting, our Treatment Coordinator will:
- Discuss the estimated costs of your specific treatment plan
- Explain the pre-authorization procedures
- Answer any questions you may have about the financial aspects of your care
- Provide information about payment options
Our Treatment Coordinator will be available to support you with any questions you may have, from consultation through post-surgical care. They are your dedicated resource for understanding the financial and administrative aspects of your treatment journey.
The Road Ahead
The jaw surgery process typically involves a waiting period of 6-18 months between your initial consultation and surgery. During this time, you may need to complete pre-surgical orthodontic treatment, obtain insurance authorization, and complete pre-operative appointments.
Throughout this journey, our team at Seattle Jaw Surgery is here to support you. We’re committed to clear communication, comprehensive care, and helping you achieve the functional and aesthetic results you’re looking for.
Questions?
If you have questions before your consultation or would like to schedule an appointment, please don’t hesitate to contact our office at (206) 207-1525.